Risk & Resilience Lead
Job Summary
Employer: The Royal Australian College of General Practitioners Ltd
Location: · Melbourne
Our Organisation
The Royal Australian College of General Practitioners (RACGP) is the voice of General Practitioners (GPs) in our growing cities and throughout rural and remote Australia. For more than 60 years, we’ve supported the backbone of Australia’s health system by setting the standards for education and practice and advocating for better health and wellbeing for all Australians.
We cultivate a stronger profession by helping the GPs of today and tomorrow continue their professional development throughout their careers, from medical students and GPs in training to experienced GPs. We develop resources and guidelines to support GPs in providing their patients with world-class healthcare and help with the unique issues that affect their practices. We’re a point of connection for GPs serving communities in every corner of the country.
Australia’s GPs see more than two million patients each week, and support Australians through every stage of life. The scope of general practice is unmatched among medical professionals, so the RACGP supports members to be involved in all areas of care, including aged care, mental health, preventative care and Aboriginal and Torres Strait Islander Health.
Patient-centred care is at the heart of every Australian general practice and at the heart of everything we do.
Our Values
RACGP Employees are expected to uphold our workplace values:
Progressive leadership Forward thinking and proactive leaders who lead by example and empower employees to create and drive innovation
Quality Honouring our Organisational Vision and Mission Statement by constantly striving for excellence in service delivery and advancement in the field
Ethics Committed to acting with morality, integrity and transparency in serving the best interests of all stakeholders
Professionalism Dedicated professionals who respect and collaborate with others and are fully accountable for their actions.
Your Team
The Risk & Compliance team sits within Corporate Services and is led by the Head of Risk & Compliance. The team is responsible for managing and delivering enterprise risk management, business resilience, and compliance services across the organisation, including:
Enterprise risk management and advisory services
Business continuity, cyber resilience alignment, and crisis management planning
Compliance framework management and monitoring
Internal and external audit coordination
Risk and compliance reporting to the Board and FARM Committee
Supporting business units in identifying and managing operational risks
Your Role
Reporting to the Senior Manager Risk & Compliance, this role is a specialist position focused on building and maintaining RACGP's organisational resilience capabilities. The Risk & Resilience Lead will lead the development, implementation and testing of business continuity and crisis management frameworks, including simulation exercises, ensuring the organisation can effectively respond to, and recover from, disruptions.
Working as a trusted adviser across all business units, this role will apply risk management principles to strengthen operational resilience and support continuity planning. The position will also provide project risk assessment support and backfill strategic risk responsibilities as required.
Key Responsibilities
Business Continuity & Crisis Management
Lead the development, testing and maintenance of RACGP's Resilience Framework, which includes Crisis Planning, Business Continuity Plan (BCP) and Business Impact Analysis (BIA).
Develop, maintain and continuously improve RACGP's Business Continuity Plan (BCP) and associated documentation.
Facilitate annual Business Impact Analysis (BIA) workshops across all business units to identify critical processes and dependencies, and to ensure alignment and preparedness.
Oversee the continuity planning for high-stakes College events (e.g., Fellowship Exams, major conferences) to protect the College’s reputation.
Manage the ecosystem of external crisis response partners (e.g., PR agencies, forensic IT, emergency services) to ensure contracts and call-trees are active.
Coordinate incident response activities and lead post-incident reviews (Root Cause Analysis). Conduct and coordinate Business Impact Analysis (BIA) across all business units.
Risk Management
Support the business in a risk line two capacity, and contribute to ongoing reporting, monitoring and assurance activities to help the business succeed. • Conduct operational risk assessments across business units and key projects.
Develop and manage risk tolerance thresholds and key risk indicators (KRIs) and work with business leaders to monitor Key Risk Indicators (KRIs), specifically regarding operational stability and service availability.
Support the Head of Risk & Compliance in strategic risk and compliance management and reporting.
Support the maintenance and continuous improvement of RACGP's Risk Management Framework (ISO 31000 aligned).
General
Promote a positive risk culture by providing guidance and training to staff.
Identify opportunities for improvement in the areas of resilience, business continuity and risk management and maintain awareness of external trends and best practices.
Comply with all relevant workplace policies and procedures.
Other duties as required.
Qualifications and Experience
Essential
Relevant graduate and/or post-graduate qualifications in risk management, business continuity, emergency management or related discipline.
Demonstrated experience in business continuity planning, crisis management or organisational resilience.
Experience in developing and implementing BCP/BIA frameworks and crisis management plans.
Strong understanding of risk management principles and frameworks (e.g. ISO 31000, ISO 22301).
Strong facilitation skills
Ability to influence and engage stakeholders at all levels of the organisation, from frontline staff to Executives.
Excellent written and verbal communication skills, capable of turning complex risk data into actionable business intelligence.
Highly Desirable
Professional certification in business continuity (e.g. CBCP, MBCI) or crisis management.
Risk management certification (e.g. CRISC, RMIA).
Experience working in a membership organisation, health sector or education/training environment.
Experience with GRC platforms.
Your Relationships
Your role requires interaction with internal and external stakeholders including:
Internal:
Risk & Compliance team
Executive Leadership Team and senior management
Technology team (for IT disaster recovery coordination)
All business unit managers and staff across the organisation
Education Services & Member Services teams (Key stakeholders for exam delivery)
Data Privacy Officer
External:
Crisis management and business continuity consultants
Internal and external auditors
Emergency services and relevant government agencies
Insurance providers
Professional bodies and industry network
How to Apply
Click “Apply Now” to be redirected to LinkedIn, where you can start your application.
Deadline of submission of application is today.