Course Details
Duration: AEDT (UTC+11:00)
2:00pm - 5:30pm - Tuesday 21 October 2025
Venue:
Online
Costs:
RMIA Members $495.00 (incl GST)
Non-Members $715.00 (incl GST)
CPD Points: 4
About The Course
RMIA, in partnership with our training provider Battleground, proudly presents Crisis Ready: Building Confidence, Clarity & Control When It Matters Most—an essential introductory course in crisis management. This course is designed to equip participants with the foundational skills to respond effectively when a crisis strikes.
Participants will engage with structured frameworks and practical tools to build crisis resilience and leadership readiness—ensuring teams can act with confidence, clarity, and control in high-pressure situations.
Topics Covered
Define a crisis, distinguishing it clearly from emergencies or incidents—and understand why that distinction is critical
Identify and assemble the key components of an effective crisis management framework
Use structured decision-making tools to deliver rapid, ethical responses under pressure
Communicate clearly and effectively with stakeholders during a crisis
Structure, train, and activate a Crisis Management Team (CMT) with speed and efficiency
About the Trainers
Helen Lipscombe - Helen is an expert resilience consultant with over 20 years of international experience. She specialises in business resilience, including risk management, crisis management, and business continuity. She has worked with public and private organizations, offering consultancy and strategic guidance to strengthen their resilience frameworks.
As a qualified trainer, Helen has designed and delivered comprehensive training programmes both internally and externally, equipping teams with the skills needed for business continuity and organisational resilience.
Helen is also a dedicated mentor for the Business Continuity Institute (BCI), where she supports individuals at various stages of their careers in developing their expertise in business continuity and resilience.
A passionate advocate for embedding resilience into organisational culture, she has spoken at events like BCI World and BCI Education Week. Additionally, Helen contributed to the revision of the BCI Good Practice Guide version 7.0, focusing on the Embracing Business Continuity chapter.
Jack Salkild - Jack is a resilience and emergency management consultant with deep operational and strategic experience across government and healthcare sectors. He specialises in business resilience, including emergency response, crisis management, governance, and business continuity. He has worked with multiple New South Wales government agencies, including Transport for NSW and the NSW Reconstruction Authority, delivering expertise on complex disaster projects and resilience frameworks.
With a background as an Intensive Care Paramedic and Clinical Educator at NSW Ambulance, Jack has led major incident response training, developed high-fidelity simulations, and coordinated multi-agency operational readiness programs. His work in government has included delivering structured governance and capability uplift initiatives for disaster recovery at a state level.
As a consultant at Battleground, Jack works closely with organisations to enhance their resilience capabilities through tailored solutions. His focus includes business impact analyses, continuity planning, crisis governance, and embedding resilience into operational practice.
Jack brings a practical systems-based mindset, drawing on lived frontline experience and a strong understanding of organisational risk. He is passionate about supporting organisations to build resilience in the face of complex disruptions and cascading challenges.
Group Bookings: For Group Bookings, please contact us via email on pdp@rmia.org.au or by phone on 1300 775 648.
When you register for this course you agree to the RMIA passing your registration details onto our Training Partner, Battleground.