Event Details
Time: 11:00am - 12:00pm AEST
Date: 17 July 2025
Venue: Online
Registration Fee: Free
About the Webinar
Rising premiums, inflated claims, and increasing scrutiny—from the courtroom to the boardroom—are putting unprecedented pressure on organisations.
This session explores two major forces behind this shift: declining trust in institutions and social inflation. With real-world parallels from the US and growing regulatory focus here in Australia, we’ll examine how these trends are reshaping risk and what it means for your business.
Join our expert panel as we unpack:
The link between trust erosion and rising litigation
The drivers of social inflation and cost escalation
How organisations can respond through strategy, governance, and resilience
This session is relevant for risk, insurance, legal, compliance, finance, and executive leaders navigating today’s changing risk landscape.
Meet the Panel
John Zhu
Chief Economist Asia Pacific, Swiss Re Institute
John Zhu joined the Swiss Re Institute as Chief Economist Asia Pacific in December 2021. He is based in Hong Kong. He had previously worked in London and Hong Kong with Pimco, Legal & General, and HSBC. John also spent five years as a central banker with the Hong Kong Monetary Authority, which included a secondment as a Visiting Economist at the Bank for International Settlements.
John read economics at the University of Cambridge and completed a Masters at the London School of Economics in 2007, after which he worked as a financial journalist during the Global Financial Crisis.
Jillian Chung
Senior Client Underwriter ANZ, Swiss Re
Jillian Chung is a Senior Client Underwriter at Swiss Re with over a decade of experience in actuarial analysis and treaty underwriting across global markets. Since joining Swiss Re in 2012, she has progressed through a range of roles in both the United States and Australia, including Senior Actuary and Senior Casualty Treaty Underwriter. Jillian brings a unique blend of technical expertise and strategic underwriting leadership, with a focus on liability trends, portfolio management, and reinsurance strategy.
Jillian is passionate about emerging risks and forward-looking strategy. She currently leads the Social Inflation Cross-Functional Team (XFT) for Australia, helping to identify and respond to emerging liability risks.
Georgina Haddad
Head Claims ANZ, Swiss Re Corporate Solutions
Georgina Haddad is the Head of Claims ANZ at Swiss Re, with over 20 years of experience in the insurance industry. Before joining Swiss Re in 2017, she worked as Senior Claims Officer at AXIS Capital and as a Senior Claims Specialist at Chubb and prior to that was a solicitor at McCabe Terrill Lawyers, advising insurers representing a variety of insurance professionals.
Georgina’s expertise comprises of claims management, risk mitigation, and insurance strategy, with extensive experience across global and regional markets. Georgina holds a Diploma in Law and has a strong background in legal practice, particularly in the insurance sector.