Event Details
Date: 7 October 2025
Time: 1:00pm - 4:30pm
Delivery: Online
Registration fee:
Member $770 incl GST
Non-member $990 incl GST
CPD Points: 4
About Event
After receiving overwhelmingly positive feedback from the delivery of Influecning Essentials at the 2025 RMIA Conference, we are thrilled to launch our brand new professional development offering, Influencing Essentials for Risk Professionals. This course is for risk managers looking to enhance their communication skills and become more effective influencers. The ability to influence individuals, teams, customers, and stakeholders is a critical aspect of a risk manager's role, fostering agreement and alignment with key perspectives and proposals. By mastering the art of influencing outcomes while preserving strong relationships, participants will be better equipped to effectively drive successful strategic decision making and action.
Topics Covered
Establishing trust and rapport
Finding the starting point
Principles of influence.
Planning the interaction
Structuring influencing conversations
Learning Outcomes
Apply influencing with an ethical approach
Communicate through verbal and non-verbal channels
Use key skills including active listening and perspective taking
Establish trust, rapport and credibility to negotiate win-win outcomes
Apply principles of influence to expand their sphere of influence.
Structure conversations for optimal influencing and persuasion
Use information effectively for influencing
Facilitator
Lisa Harrison - Lisa is a talented, highly experienced and versatile Learning and Development Consultant. She specialises in creating measurable and sustainable behaviour change through learning solutions in the areas of communication, management and leadership, and facilitation. For over 19 years in L&D she has shown has a remarkable ability to partner with clients both internal and external: to analyse needs, create and deliver solutions, and engage learners from a wide variety of backgrounds to achieve ‘life-long’ and ‘life-wide’ learning.
As a learning and organisational development professional with extensive experience in staff engagement and development, Lisa combines extensive learning expertise with leadership and management experience to create an approach to learning that is highly energising and effective across all aspects of business.
Lisa’s expertise in training delivery and design has been developed over many years through a variety of learning and development projects, including organisational consulting, end-to-end learning solutions, corporate and vocational learning, and a range of delivery methods including blended, face-to-face and technology platforms.
Her approach to learning is client-focussed, experiential and active participation in learning, and facilitation based, underpinned with a deep understanding of adult learning and the psychology of motivation and engagement.
As well as holding Certificate IV qualifications, Lisa has also designed, trained and assessed others in Cert IV Training and Assessment, Frontline Management, and Business.
DeAnna works with organisations and leaders to deepen the alignment of risk management, risk culture, and risk outcomes. She has over 20 years' financial services experience in Australia and the US in a variety of business arenas, including culture integration for a complex merger, designing a risk culture framework and initiatives to uplift risk culture maturity, survey design, senior leadership development programs and coaching.
Andrew is a director and co-founder of Adaptive Cultures. He has lectured, written, worked and consulted extensively in the field of risk management and risk culture. He believes that how we think about (and what we believe about) risk and consequences has a profound impact on ourselves, our organisations, our society and our planet. Andrew has held executive positions across the Asia Pacific region. These include Chief Actuary for AXA Life Singapore, Chief Financial Officer for Philippine AXA Life.