Risk and Insurance Specialist
Job Summary
Employer: Knox City Council
Location: Knox Civic Centre
Salary: $115,162.08 - $129,157.23 plus superannuation
Closing Date: 30 October 2026
About the Role
Knox City Council is seeking an experienced Risk & Insurance Specialist to join its Governance and Risk team.
Reporting to the Head of Risk & Assurance, you will work across Council to provide practical advice on strategic and operational risk, strengthen risk management practices, and support business continuity, crisis preparedness and the Audit and Risk Committee.
You will also lead Council’s insurance renewal program and manage liability claims in collaboration with insurers and the contracted claims manager.
This permanent Band 7 role is based at the Civic Centre, Wantirna South, with flexible working arrangements available.
What you will bring to this role
We are looking for a seasoned risk management and insurance professional with strong experience working in a large, complex and operational environment. You will understand that effective risk management is not simply about frameworks and compliance — it is about working alongside operational teams to identify real-world risks, develop practical solutions and support safe, resilient and effective service delivery.
The key selection criteria for this role are:
Relevant tertiary qualifications in Risk Management, Business Management, Insurance, Business Continuity or a related discipline
Significant experience in risk management, insurance, internal audit and business continuity within a large operational organisation.
Substantial experience working within local government, the public sector or another complex, service-based operational environment, with a strong understanding of the risks and challenges associated with delivering services to the community.
Demonstrated ability to provide practical and credible risk advice to operational leaders and business areas, translating risk principles into workable controls and solutions.
Proven experience identifying, assessing and managing strategic and operational risks, including the ability to understand the impact of risk on people, services, assets, reputation and organisational objectives.
Experience managing insurance programs, renewals and claims, with an understanding of the operational exposures that underpin insurance requirements.
Demonstrated experience managing complex workloads, competing priorities and sensitive matters in a fast-paced operational environment.
Strong analytical and problem-solving skills, with the ability to identify improvement opportunities and implement practical changes.
Demonstrated astuteness and discretion in dealing with sensitive, confidential or critical correspondence and matters.
Initiative, enthusiasm, flexibility, sound judgement and a strong work ethic, with the ability to build effective relationships across all levels of an organisation.
What will your day-to-day responsibilities look like?
Risk Management Framework
Operational Risk Management
Positive Risk Culture
Risk Management System
Risk Advice
Insurance
Internal Audit
Audit Recommendations
Business Continuity
Crisis Management
Continuous Improvement
How to Apply
Please submit your application, including your resume and cover letter by 5pm on Friday 30 October 2026.
For further information on this role please contact Debbie Pulham, Head of Risk & Assurance at debbie.pulham@knox.vic.gov.au or on 0456 782 803.
Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.
Click Apply Now to access the Knox job listing and submit your application.